Refund policy:

We believe in our products 100%. We are trying our best every day to make you happy and a put a smile on your face using our service but we understand that our IPTV subscription plans can’t work perfectly for everyone all time. If you are not happy with your purchase or you have an issue that we are unable to solve which make the system unusable, we are more than happy to provide a refund.


Please do understand and accept that we can’t provide refunds due to technical issues unless you allow us to adequately try to solve them and assist you. If we are unable to resolve your issue within 48 hours, we will provide a refund. Please contact our live support 24/7 at any time if you need assistant.

Refunds may only be issued within 72 hours of the purchase date. After 72 hours no refunds can be processed.

If you paid using credit cards the Refunds are generally processed and funds returned to the debit card on the customer’s bank account within 20 to 31 working days.

We will refund completely only purchase which has been done in less than 72 hours. All other refund requests will be returned partially according to used period of the subscription .joliesat  support team will contact users in all refund cases.